🛡️ Safe Gaming Policy

98bd Responsible Gaming
Your safety is our commitment

98bd is always committed to ensuring your safety and well-being alongside an enjoyable gaming experience — because gaming should be entertainment, not a burden.

Why is responsible gaming important?

Online gaming is a form of entertainment. But when it goes out of control, it can have a negative impact on personal, family, and financial life. 98bd believes that every player should know their limits and enjoy gaming consciously and in a safe environment.

The core of responsible gaming is to never see gaming as a source of income, but to treat it as a means of entertainment. At 98bd we provide various tools and features to help you maintain that healthy mindset.

Our platform has powerful tools such as deposit limits, time-outs, and self-exclusion that allow you to control your gaming habits yourself. Our 24/7 Bangla support team is always by your side for any issue.

21+

Age Verification is Mandatory

98bd is for persons aged 21 and above only. Keeping minors away from gaming is our ethical responsibility. Age is verified at the time of account registration and in suspicious cases we may request a valid ID for verification.

Our Safety Tools

The effective features 98bd provides to keep your gaming in check — all managed directly from your account.

Set Deposit Limits

Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately. A 7-day waiting period applies to raising a limit — this is for your own protection.

Time-Out Break

If you want a temporary break from gaming, take a time-out from 24 hours up to 6 weeks. During a time-out, no betting, depositing, or bonus claiming will be possible on your account. The break takes effect immediately.

Self-Exclusion

If you feel gaming is becoming a problem, you can take a permanent self-exclusion from 6 months up to 5 years. During this period the account will be completely inactive and there will be no option to reactivate it.

Bet Limit Control

Set the maximum amount you can place on a single bet yourself. This helps you avoid placing excessive bets on impulse. Lowering your set limit is immediate; a 24-hour wait applies to raising it.

Reality Check Reminder

You will receive a notification at set intervals showing how long you have been playing and how much you have spent. This awareness helps you make the right decisions.

Gaming History Review

You can view your complete betting and transaction history at any time. Regularly analyze your own spending patterns — it is an effective way to maintain healthy gaming habits.

Safe Limits for Deposits and Withdrawals

Financial control is a key pillar of responsible gaming. Be aware of the set limits below and keep your own limit lower if needed.

Transaction Type Minimum Amount Processing Time Method
Deposit ৳300 Instant bKash, Nagad, Rocket, Bank
Withdrawal ৳800 15 minutes to 2 hours bKash, Nagad, Rocket, Bank

 Use Account Settings or contact the support team to set a personal deposit limit lower than your budget allows.

Assess Yourself

Ask yourself the questions below. If more than one answer is "yes", it is time to seek help.

Problematic gaming does not always come on suddenly — it builds up gradually. Being aware from the start and recognizing the signs makes it easy to stay in control.

Remember, asking for help is not a sign of weakness — it is proof of courage. The 98bd support team is ready to help you without judgment.

Are you spending more time or money on gaming than the budget you set?

Are you trying to place more bets to recover money you have lost?

Do you feel restless or irritated when you try to stop gaming?

Are you hiding how much you game from family or friends?

Is gaming affecting your daily life, work, or relationships?

Are you borrowing money for gaming or cutting back on essential expenses?

Does the day feel incomplete without gaming?

Simple Tips for Healthy Gaming

Building these habits will keep gaming enjoyable and controlled at all times.

Set a Budget Beforehand

Decide how much you can spend before you start gaming. Once you reach that limit, stop betting — regardless of wins or losses.

Stick to a Time Limit

Instead of playing for long stretches at a time, take breaks in between. Spend time with family and friends — gaming is one part of life, not all of it.

Treat It as Entertainment

Do not think of gaming as a way to earn money. Winning is a pleasure and losing is normal — keeping this attitude makes gaming enjoyable at all times.

Keep Your Account Secure

Do not share your login details with anyone, especially minor members of your family. Using another person's account is strictly prohibited.

Do Not Play When Emotionally Unsettled

Avoid gaming when you are angry, sad, stressed, or after drinking. Decision-making is impaired in these states and the risk of harm increases.

Let a Loved One Know

Tell someone you trust about your gaming habits. They can keep an eye on you and help if needed.

Contact Us If You Need Help

If you feel gaming is becoming a problem for you, do not delay — contact us. Our team will help you with complete confidentiality.

At 98bd we believe that a happy and healthy player is our greatest asset. We will be by your side at every step of your responsible gaming journey.

Live Chat Support

Talk directly in Bangla 24 hours a day, 7 days a week — this is the fastest way to get immediate help.

Email Support

[email protected] — email us to describe a problem in detail or to send documents.

Self-Exclusion Request

Let us know via live chat or email and we will lock your account promptly.

Account Settings

Manage deposit limits, bet limits, and time-outs directly from your profile settings.

Responsible Gaming Questions and Answers

Find answers to common questions about responsible gaming here.

Log in to your account, go to the "Account Settings" section, and select the "Responsible Gaming" option. There you will find the option to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; to raise a limit you will need to wait 7 days.

Yes, if you apply for self-exclusion, your remaining account balance will be returned to your registered payment method after verification. Our support team will assist you fully throughout this process.

A time-out is a short-term break — from 24 hours up to 6 weeks. Once the set period ends, your account is automatically reactivated. Self-exclusion is a long-term solution — from 6 months up to 5 years, during which your account cannot be accessed in any way.

98bd is for persons aged 21 and above only. Age is verified at the time of registration. If it is found that a minor is using an account, that account will be closed immediately and all related transactions will be considered void. If you suspect someone you know who is a minor is gaming, please notify us at [email protected].

First, contact 98bd via live chat or email — we will immediately assist with a deposit lock, time-out, or self-exclusion. We also recommend reaching out to a nearby hospital or counseling service in Bangladesh for mental health support.

Only the account holder can change security settings. However, if a family member has concerns, they can write to [email protected] to describe the situation. We will contact the account holder directly and take the necessary steps.

Enjoy Safe and Enjoyable Gaming

The safety of every player at 98bd is our first priority. Play responsibly and keep gaming an enjoyable experience.