❓ Frequently Asked Questions
98bd FAQ — all answers in one place
From opening an account to deposits, withdrawals, bonuses and safe gaming — find clear English answers to any question you have about 98bd right here.
98bd is a trusted online gaming platform for players in Bangladesh. Below we have provided detailed answers to the most frequently asked questions about account registration, deposits and withdrawals via bKash and Nagad, bonus terms, cricket betting and slot game rules, and responsible gaming. If you do not find your question here, our 24/7 Bengali live chat support is always by your side.
To open an account at 98bd you will need an active mobile number, an email address and a strong password. The registration process is quick and easy — your account will be active within a few minutes. Register with accurate information, as identity verification may be required at the time of withdrawal.
Yes, 98bd is only for those aged 21 and above. Minors are not permitted to open an account, and this is a core part of our responsible gaming policy. If you have any issue with age verification, please contact live chat support.
No, only one account per person is allowed at 98bd. Opening multiple accounts is against our policy and if detected, all accounts may be suspended. Having a single account is also required to receive bonus benefits.
Click the "Forgot password?" option on the login page. A verification code will be sent to your registered mobile number or email. Enter the code and set a new password. If you run into any trouble, contact 98bd live chat — our team is ready to help 24/7.
Absolutely. The 98bd platform is built with a mobile-first design, so you can enjoy the full experience from any Android or iOS smartphone browser. Without downloading a separate app, you can access all games, betting and payments directly from 98bd.cam.
Deposits from bKash are usually instant or completed within a few minutes. After the payment is confirmed, your 98bd account balance is updated automatically. If it takes more than 15 minutes, contact live chat with your transaction reference number.
The minimum deposit amount at 98bd is ৳300. This applies to all payment methods — bKash, Nagad, Rocket and bank transfer. Players on a smaller budget can get started easily and take advantage of the welcome bonus.
Depositing with Nagad is just as easy as with bKash. Log in to 98bd, go to the cashier section, select Nagad and make the payment to the number shown. Make sure to enter the reference number or transaction ID correctly so your deposit is processed quickly.
The minimum withdrawal amount at 98bd is ৳800. Withdrawal requests generally take between 15 minutes and 2 hours to process. For a smooth withdrawal, it is best to use the same payment method you used to make your deposit.
98bd does not charge any extra fees on deposits or withdrawals. However, bKash, Nagad or Rocket may deduct their own service charges — these vary according to the respective payment provider's policy. Contact live chat for more details.
Yes, deposits and withdrawals via bank transfer are also available at 98bd. Major banks in the country including Dutch-Bangla, BRAC and Islami are supported. Processing time for bank transfers may be slightly longer than mobile banking. Contact support for the correct account details.
To bet on BPL matches at 98bd, first go to the Sports section and select Cricket. Choose your preferred BPL match from the match list, select the bet type (match winner, toss, top scorer, etc.) and enter your stake amount. Live betting during the match is also available.
98bd offers slot games from the world's leading providers including PG Soft, Pragmatic Play and JILI. Popular games like Fortune Tiger, Gates of Olympus, Sweet Bonanza and Fortune Gems are playable on both mobile and desktop. New games are also added regularly.
In the 98bd live casino section, you can play Baccarat, Roulette, Blackjack, Teen Patti and Andar Bahar with real dealers powered by Evolution Gaming and Ezugi. Tables with Bengali-speaking dealers are also available for players from Bangladesh.
RTP (Return to Player) is the theoretical percentage of a game's long-term average payout. It does not guarantee a win in any single session — it is determined based on the results of millions of spins. All games at 98bd are powered by certified Random Number Generators (RNG), ensuring fair play.
Aviator, made by Spribe, is a crash-style game. A plane flies and the multiplier keeps increasing — you must cash out before the plane crashes. The longer you wait to cash out, the higher the reward, but the plane can crash at any moment. It can be played with a mix of skill and strategy.
New members at 98bd receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example, if you deposit ৳1,000 you will receive a ৳1,200 bonus, making your total balance ৳2,200. To receive the bonus, make sure the bonus option is enabled at the time of your first deposit after opening a new account.
A wagering requirement means how many times you need to use the bonus amount as a bet before you can withdraw it. The wagering requirement for the 98bd welcome bonus is 10 times (10x). That means if you receive a ৳500 bonus, you need to place a total of ৳5,000 in bets before withdrawing.
There is no separate application needed to join the 98bd VIP program — you are automatically promoted through regular play. There are four tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6%), Gold (up to 0.9%) and Platinum (up to 1.2%).
VIP members receive cashback each week based on their net losses. Cashback is generally added to the account at the end of the week. This benefit starts from the Bronze tier and the amount increases the more you play at higher tiers.
Bonus balance can be used on most games, however certain specific games or betting markets may be excluded from wagering contribution. Read the bonus terms and conditions carefully, or ask live chat support to find out which games qualify.
Yes, 98bd uses SSL (Secure Socket Layer) encryption technology to keep all data secure. Your personal information and financial transactions are handled through fully encrypted channels. We never store your password or complete payment details.
98bd places the highest importance on responsible gaming. You can set deposit limits and session time limits, and if needed, you can request a temporary or permanent self-exclusion. Visit our responsible gaming page for more details.
Self-exclusion means requesting to have your account closed for a set period or permanently on your own initiative. If you feel that gaming is getting out of your control, contact us via live chat or at [email protected]. Our team will assist you promptly and without judgment.
All games at 98bd are operated using third-party certified RNG (Random Number Generator) technology, which ensures every outcome is completely unbiased and unpredictable. Games from all our providers including PG Soft, Pragmatic Play and JILI are audited regularly.
Yes, the 98bd support team provides service entirely in Bengali via live chat, 7 days a week, 24 hours a day. Use the live chat widget from any page on the site or email us at [email protected]. No matter how small your issue, we are always ready to help.
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