98bd Privacy Policy
Learn in detail about our commitment to collecting, using, and protecting your personal information.
Introduction and Overview
98bd ("we", "us", or "the company") is a trusted online casino and sports betting platform in Bangladesh. We treat the privacy and protection of our users' personal information as our highest priority. This privacy policy document explains how we collect, use, store, and protect your personal information.
By using our website or registering an account, you are giving your consent to this privacy policy. Please read this policy carefully. If you do not agree with any part of this policy, please refrain from using our services.
This privacy policy may be updated from time to time. If any significant changes are made, we will notify you via your registered email address or through a notice on the platform.
1. What Information We Collect
We collect various types of information when you register on the 98bd platform and use our services. Collecting this information is necessary to provide you with better service and to ensure the security of the platform.
1.1 Information You Provide Directly
Information you provide directly during registration and account management:
- Full name and username
- Email address
- Date of birth (for age verification — for users aged 21+ only)
- Mobile number
- Password (stored in encrypted form)
- Payment information (bKash, Nagad, Rocket, or bank account number)
- National ID or passport details for identity verification (as part of the KYC process)
1.2 Automatically Collected Information
Information collected automatically while you use our platform:
- IP address and device information
- Browser type and operating system
- Login time, session duration, and activity logs
- Gaming history, bet amounts, and transaction records
- Data from cookies and similar tracking technologies
- Referral source and page view information
1.3 Information Received from Third Parties
In some cases, we may receive information from payment gateways (such as bKash, Nagad, Rocket), fraud prevention services, and identity verification agencies. This information is used solely to ensure the security of your account and the validity of transactions.
2. How We Use Information
Collected information is used only for specific and legitimate purposes. 98bd never sells your personal information to third parties.
Used for registration verification, login security, and account recovery.
Used to verify and complete deposit and withdrawal requests.
Used to resolve your requests and complaints through 24/7 live chat support.
Used to detect suspicious activity and keep accounts secure.
Used for analysis and research to improve the quality of our services.
Used to send account updates, promotional offers, and important notices.
Responsible Gaming Compliance
We monitor your gaming activity to keep your experience safe and responsible. If an unusual or high-risk gaming pattern is detected, we may reach out to you. For more details, visit our Responsible Gaming page.
3. Sharing and Disclosure of Information
98bd never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket, banks), identity verification, and fraud prevention service providers may access information to the extent necessary. These partners operate under our guidelines and cannot use your information for their own purposes.
3.2 Legal Obligations
We may be required to disclose information pursuant to a court order, government directive, or legal process. In such cases, we will provide only the information legally required.
3.3 Security and Risk Prevention
Information may be shared with relevant authorities to prevent serious fraud, money laundering, or other illegal activity.
3.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred as part of the assets. We will notify you in advance in such circumstances.
4. Cookies and Tracking Technologies
Cookies are small text files stored in your browser. 98bd uses cookies to improve your experience and ensure the functionality of the platform.
Types of cookies we use:
- Essential Cookies: Required to maintain login sessions and security tokens.
- Functional Cookies: Remember your preferred language, game settings, and user preferences.
- Analytics Cookies: Help us understand platform usage patterns and improve our services.
- Security Cookies: Help detect fraud and protect accounts.
You can disable cookies by changing your browser settings, but this may limit some functionality of the platform.
5. Data Security Measures
98bd applies industry-leading security measures to protect your personal information.
All data transfers are secured with 256-bit SSL encryption.
Your information is stored in secure, encrypted databases.
Two-step verification is available for account login.
Regular audits are conducted to identify security vulnerabilities.
Payment Information Security
Your full bKash, Nagad, or Rocket account details are not stored on our servers. After a transaction is completed, only the reference number and partial account information are retained. The minimum deposit amount is ৳300 and the minimum withdrawal is ৳800.
Response to Data Breaches
In the event of a security breach, we will notify affected users as quickly as possible and take the necessary steps.
6. Your Data Rights
As a user of the 98bd platform, you have the following rights regarding your personal information:
Right to Access
You have the right to know and view what information we hold about you.
Right to Rectification
You can request that incorrect or incomplete information be corrected.
Right to Erasure
In certain circumstances, you can request that your information be deleted.
Right to Restrict Processing
You can request that processing of your information for specific purposes be paused.
Data Portability
You can request your information in a structured, readable format.
Right to Opt Out of Marketing
You can request to stop receiving promotional emails and messages at any time.
To exercise any of the above rights, please contact us. We will process your request within a reasonable time. However, some information may need to be retained for a specified period due to legal obligations or legitimate business interests.
7. Data Retention Policy
We retain your personal information only for as long as necessary to fulfil the relevant purpose. Retention periods depend on the following:
- Active Accounts: Information is retained for the full duration the account remains active.
- Closed Accounts: Information may be retained for a specified period after account closure as required by law.
- Financial Transaction Records: Retained for a specified period in compliance with applicable law.
- KYC Documents: Retained for the period required by legal obligations.
- Log Files and Session Data: Retained for a limited period for security purposes.
After the designated retention period, your information will be securely deleted or anonymized.
8. Protection of Minors
98bd is for those aged 21 and above only — for ages 21+ only. We do not knowingly collect any information from minors, nor do we permit them to use our platform.
We verify age during the registration process. If we become aware that a minor is using our platform, we will immediately close that account and delete all associated information.
If you believe a minor is using our platform, please notify our support team.
9. Policy Changes and Updates
98bd may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised.
For significant changes, we will send a notice to your registered email address or display a clear notification on the platform. Continued use of the platform after changes are made will be considered your acceptance of the new policy.
To view any previous version of the policy, please contact our support team.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated team is always ready to assist you.
Get in Touch
For more information, visit our FAQ page, Terms and Conditions, or Responsible Gaming page.